Customer Service Consultant

The OpportunityOur client is a market leader in the FMCG industry and expanding their Customer Service team due to on-going growth. Join an encouraging team supportive of your success and growth. Based in South Brisbane, our client is looking for experienced customers service / sales consultants, passionate about delivering highest quality standard of service and being an active contributor to business growth. ... The OpportunityOur client is a market leader in the FMCG industry and expanding their Customer Service team due to on-going growth. Join an encouraging team supportive of your success and growth. Based in South Brisbane, our client is looking for experienced customers service / sales consultants, passionate about delivering highest quality standard of service and being an active contributor to business growth. This role will involve: Customer service Issue resolution Entering orders in the CRM system Mitigating with procurement, logistics, warehouse teams to achieve DIFOT and accurate ETA Order confirmation to the customer Assisting in claims investigation Contracted inventory management Building relationships with new and existing clients Assisting in coordination of supply to meet time frames Cross selling, up selling and negotiation Administration support for Sales team Managing service and supply for a portfolio of client accounts Liaising with internal and external stakeholders Data entry Basic accounts tasks Assisting with freight bookings

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