Call Centre & Customer Service / Customer Service - Call Centre
Job summary
Service Technician
Chipping Norton,Sydney,New South Wales
Full time
Not specified

Call Centre & Customer ServiceCustomer Service - Call Centre
Macquarie Park,Sydney,New South Wales
Full time
Not specified
About the role:
As a Service Technician - Water Treatment, you will play a vital role in ensuring the optimal application of chemical treatment programs and maintaining the production throughput of customer systems around Sydney and regional New South Wales. Your responsibilities will include equipment testing, water sampling, chemical analysis, and utilising on-site technology to complete service reports. We are looking for a team player who is committed to delivering high-quality service and building strong client relationships.
Responsibilities:
Perform equipment testing, water sampling, and chemical analysis to ensure the effective application of chemical treatment programs.
Run and maintain the production throughput of customer systems, ensuring optimal performance.
Utilise on-site technology and complete service reports accurately and timely.
Develop and maintain strong client relationships by delivering value-added and focused service.
Gain a comprehensive understanding of our in-field process and water treatment services for future development opportunities.
Adhere to safety protocols and contribute to creating a safe working environment.
Collaborate with team members to troubleshoot and solve technical issues.
Qualifications:
Experience working in an industrial environment is preferred.
Ability to perform manual work, including technical water testing and physical activities.
Strong problem-solving skills with the ability to analyse and resolve issues efficiently.
Desire to work in the water treatment and process chemical business.
Strong interpersonal skills and the ability to build rapport with clients and colleagues.
A valid driver's license.
About Ecolab:
Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and manufacturing markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 47,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.
Life at ECOLAB:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.
We believe the best teams are diverse and inclusive, there is a world of opportunity that can be found within our growing company, and delivering results and demonstrating teamwork, drives advancement.
Some of the benefits you could enjoy:
Flexible Working Arrangements
Health and Well-being Subsidy of $250 per year
Purchased Additional Annual Leave option and MY Days bonus leave program
Rewarding Bonus and Incentive programs
Attractive Staff Product Discounts
Access to the Ecolab holiday house in Lake Taupo NZ
Employee Stock Purchase Plan
How to apply:
Click APPLY to submit your application.
The preferred applicant may be subject to employment screening by Ecolab or by their external third-party provider.
Get social with us:
If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
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Our Commitment to Diversity and Inclusion
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.